VA Maine Healthcare System

 

Contact the VA Maine Healthcare System

VA Maine Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

Compensation and Pension

To speak with someone in compensation and pension, call the Togus Medical Center at (207) 623-8411, ext. 5697 or toll free at 1-877 421-8263, ext. 5697.

Contacting a Patient

If you come to visit a patient, please see our facility locator for directions and parking locations. You may also wish to review our visiting hours and policies page.

Hours of Operation

Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.

Hospice and Palliative Care

Please contact Kate Nelson, RN, CHPN, at (207) 623-8411 ext. 5663. (Fax: (207) 626-4715.)

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o Togus VA Medical Center
1 VA Center
Augusta, ME 04330

If you have know the patient's phone number, you can dial it directly. For the location of an inpatient or their phone number, dial the Medical Center at (207) 623-8411 or toll free at 1-877-421-8263, and then dial "0".

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

Minority Veterans Coordinator

Contact Jim Doherty at (207) 623-5714 or toll free at 1-877-421-8263, ext. 5714.

News Media

Members of the news media should contact our Public Affairs Office at (207) 623-5714.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our patient representative. Contact information is available on our customer service page.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent Primary Care appointment.

Monday through Friday 7:30 a.m. - 4:00 p.m.

  • (207) 623-8411, ext. 7490
  • Toll-free 1-877-421-8263, x 7490

After hours, weekends and holidays:

  • Toll-free 1-877-421-8263, x 7490 or 866-757-7503

Former Prisoners of War

Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Patricia Albert-Dehetre at (207) 623-8411 x5089.

Women's Veteran Coordinator

Contact LaRhonda Harris, RN at (207) 623-8411, x 4017 or toll free at 1-877-421-8263, x 4017.